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Customer & Technical Support

Day or night—365 days a year— our support teams are just a phone call away.

Customer/Merchant Services

Our Customer Service department is always ready to assist with questions on billing, supply orders, bank account changes, and a variety of other services. Supply orders e-mailed to our supply/shipping department will be processed and shipped the same business day if possible.

Available Monday - Friday, 8am – 6pm (EDT)

877.564.5656 ext 169003
customerservice@getnationwide.com
fax 877.766.6896


Technical Support (HelpDesk)

The Technical Help Desk is available for merchants with technical questions and/or needing technical assistance by telephone 24/7.

Available 24/7

877.564.5656 ext. 169020
helpdesk@getnationwide.com
fax 877.766.6896


Gift & Loyalty Program

Getting new customers in the door is one of the hardest challenges merchants face. Gift and Loyalty Cards are a less expensive, more effective alternative to traditional advertising. Our Gift & Loyalty Marketing Program can help you get started.

Available Monday - Friday, 8am – 6pm (EDT)

877.564.5656 ext 169009
giftcards@getnationwide.com
fax 877.766.6896


MAILING ADDRESS

Nationwide Payments
320 Cumberland Ave.
Portland, ME 04101